# Rule limit reached

> What the rule limit banner means, what counts toward your plan's active rule limit, and how to make room or upgrade.

Source: https://backtrackhq.com/docs/help/rule-limit-reached/

Your plan allows a number of active rules. When you reach it, you can't
turn on more rules until you turn one off or upgrade. Drafts never
count.

## Why there is a limit

Each plan includes a set number of active rules. Bigger plans include
more. Your rules keep working when you reach the limit. Only turning
on one more is blocked.

## What you see

On the **Plan** page and around the app, a banner says **You've reached
your Free plan rule limit** (with your plan's name). A line under it
says how many active rules you use, out of how many. When the limit is
per rule type, the banner names the type, for example your discount
rule limit.

**How to read it:** the line reads "You're using ... of ... active"
and the rule type. When both numbers are the same, that type is full.
Other rule types, like payment or shipping, may still have room.

(Screenshot: The rule limit banner on the Plan page)

On a promotion page you may see: "You reached your plan's discount
limit. Make it live won't save until you upgrade. Save as draft still
works."

## What counts

- **Active rules count.** Scheduled discounts count too.
- **Draft and inactive rules don't count.** You can create unlimited
  draft rules to test.
- **Promotions count as discount rules.** Each promotion is one
  discount, so it uses one discount rule.
- **Discounts made in Shopify or by other apps don't count.** Only
  AndOr rules count toward your AndOr plan limit.

The **Limits** stat on **Home** shows how many active rules your plan
allows. Hover it for details.

## Make room or upgrade

**How to choose:** if you have old or test rules turned on, turn them
off first. It is free. If every active rule is in use, upgrade.

Pick one:

1. **Turn off a rule you don't need.**

   On **Rules**, select it and click **Deactivate**, or **Set as
   draft**. It stops running at checkout but is kept.

2. **Save the new one as a draft.**

   Keep building and testing. Turn it on when you have room.

3. **Upgrade your plan.**

   Click the upgrade link in the banner, or open **Plan** and click
   **Manage subscription**. See [Plans and billing](https://backtrackhq.com/docs/get-started/plans-and-billing/) for each plan's
   limits.

## Shopify's own limit

Shopify allows at most 25 active rules of each function type per store,
for example 25 payment customizations. Other apps share this limit. If
another app uses some of them, you can turn on fewer AndOr rules of
that type, even on the biggest plan.