# Tiered rewards rule

> Set up the Tiered rewards discount rule, which unlocks free shipping, gifts and order discounts at different cart amounts.

Source: https://backtrackhq.com/docs/rules/tiered-rewards/

"Unlock free shipping, gifts and order discounts at different cart
amounts." One discount rule pays every tier the cart reaches. For
example: free shipping from one amount, a free gift from a higher
one, and 10% off the order at the top.

> **Tip:** Most stores set this up as a promotion, which also adds
> the goal bar and gift widgets to your store. See the
> [Tiered rewards promotion](https://backtrackhq.com/docs/promotions/tiered-rewards/). This
> page covers the rule itself, under **Rules**.

## Before you start

- Decide your tiers and the cart amount (or item count) for each.
- For gift tiers, pick the gift products. A free gift has no sale
  price or badge. To show it in the cart, create a Gift offer for it
  on the **Upsell offers** page.

## Set it up

1. **Open Rules and click Create rule.**

   (Screenshot: The Rules page with the Create rule button)

2. **Under Discount, find Tiered rewards and click Select.**

   (Screenshot: The Choose rule type page with the Tiered rewards card)

3. **Name the discount and pick the Method.**

   Choose **Automatic discount** or **Discount code**. For a code,
   type it or click **Generate random code**. Or click **Start from a
   use case** to fill in the whole form. See
   [Start from a use case](https://backtrackhq.com/docs/building-rules/use-cases/).

   (Screenshot: The Discount name card with the Method buttons)

4. **Pick a rule set and add your conditions.**

   In **Rule sets**, pick the set with the conditions you need. **One-time only** and **Subscription only** purchase types need
   rule set two. Then, under **When at checkout**, use **Always** to
   offer the tiers to every cart.

   (Screenshot: A tiered rewards rule block with the Always condition)

5. **In the Tiered rewards card, set the Threshold type and add your
   tiers.**

   For each tier, pick a **Reward** and a minimum. Use **Add tier**
   for more. Then set the side cards: **Combinations**, **Purchase
   type** and, if needed, **Active dates**.

   (Screenshot: The Tiered rewards card with three tiers)

6. **Save it as a draft, test it, then activate it.**

   In the **Status** card, choose **Draft** and save. Then go to
   checkout on your store and enter the [test email](https://backtrackhq.com/docs/get-started/test-before-going-live/) from the rule's **Status** card.
   Only this email sees a draft rule. Build carts that reach each tier and check the rewards.

   (Screenshot: The Status card set to Draft with the test email hint)

   When it works, choose **Activate** in the **Status** card and save.

## Actions

### Apply tiered rewards based on conditions

The only action for this rule type. When the conditions match, every
tier the cart reaches pays out.

## Settings

(Screenshot: The Tiered rewards rule page with its settings cards)

### Threshold type

What the tier minimums measure.

Options: Quantity, Spend (subtotal).

"Measured before discounts. Gift units never count."

### Exclude items already on sale

"Items with a compare-at price don't count or get money off."

### Product eligibility

Which products count. "Excluded products don't count toward a minimum
or get money off. Gifts are still given."

### Tiers

"Each tier unlocks its reward when the cart reaches its minimum. For
shipping and order discounts, the reached tier with the highest
minimum pays." You can add up to 6 tiers.

### Reward

Options: Free shipping, Shipping discount, Order discount, Free gift.

Up to 3 tiers per rule can be gift tiers.

### Minimum subtotal or Minimum quantity

The cart amount (or number of items) that unlocks the tier.

### Gift products and Free items count

For **Free gift** tiers. Click **Add or change gift products**, and
set how many free items the shopper gets. Gift units don't count
toward any tier minimum.

### Customer message

Optional. If blank, shoppers see the discount name. It has a
**Translate** button.

### Purchase type

Options: One-time and subscription, One-time only, Subscription only.
Default: One-time and subscription.

### Maximum discount uses, Active dates, Combinations

These side cards work the same as on a product discount. See
[Product discount](https://backtrackhq.com/docs/rules/product-discount/#side-cards).

## Examples

Open **Start from a use case** on the rule page and pick:

- **Tiered rewards:** free shipping at one amount, a free gift at a
  higher amount, another gift above that, and 10% off the order at
  the top. Change the amounts to fit your store.

For more ready-made tiers, start from the
[Tiered rewards promotion](https://backtrackhq.com/docs/promotions/tiered-rewards/).

## Limits

The **Limitations** card on the rule page lists:

- "Minimums use cart prices before any discount."
- "A cart line takes one product discount, so a bigger product
  discount can replace a free gift."
- "Combining with other discounts follows the Combinations settings."
- "Draft order checkouts are not supported."

See [Limits](https://backtrackhq.com/docs/rules/limits/).