Tiered rewards promotion (spend and save)

Tiered rewards give a different reward at each cart amount, all on one progress bar. One discount pays every tier the cart reaches.

At a glance

Before you start

• Add the gift products to your store first. Each gift tier needs one.
• Turn on the app embed if you have gift tiers and a cart drawer. See Turn on the app embed. For what works without it, see the app embed table.

Set it up in the app

1. Open Promotions, click Create promotion, then click Choose on the Tiered rewards card.

   It is under Promotions with an upsell offer. The card says “Free shipping, free gifts and money off at different cart amounts. One progress bar shows every reward.”

   

2. Set the tiers and pick the gifts in the Discount section.

   Change the four starting tiers to your own. A banner says “Pick a gift product for each free gift tier.” Click Add or change gift products on each gift tier.

   

3. Check the Storefront widgets section.

   Show storefront widgets is on.

4. Set up the upsell offer.

   Add an upsell offer is on. Edit the Message and Where it shows. This is the Goal suggestions offer under the bar.

   Each gift tier also gets its own Free gift offer. Open Gift settings. Both Add the gift for the shopper and Let shoppers choose their gift are on. Keep both for one gift product. Turn off the first if the gift has many products. See Gift settings.

   

5. Set the dates in Schedule and status, then click Make it live.

   Or click Save as draft to finish later.

   

Add it to your theme

What’s next shows on the promotion page after you click Make it live, not after Save as draft. It goes away when you dismiss it or leave the page. No What’s next panel? Open Promotions. In the row’s Storefront widgets column, click Add block. It shows when the block isn’t in your theme yet.

1. Under What’s next, click Open theme editor.

   Add the widget to your theme names the AndOr Order goal block. The link opens your cart page with the block added. Drag it above the cart lines and click Save.

   

2. If you have gift tiers, add the AndOr Offer picker block to the cart page.

   What’s next only names AndOr Order goal, but the gift slots come from the AndOr Offer picker block. In the theme editor, open the cart page, click Add block, choose Apps, then AndOr Offer picker. Drag it under the cart lines and click Save.

   

3. For the cart drawer, do both of these.

   Add the AndOr Order goal block to a product page and turn on its Also show in the cart drawer setting. Then turn on the app embed: the goal bar and the gift slots in the drawer need it. See Turn on the app embed. The drawer also needs a theme that sends Shopify’s storefront cart events, like Horizon 4.0+ or Dawn 15.5+. See Theme requirements.

See Goal bar block settings and Free gift slot.

Check it on your store

1. Under What’s next, click View on store.

   It opens your cart in a new tab. Add items and watch each step of the bar unlock.

2. Reach a gift tier.

   The gift slot shows the gift. AndOr adds it, or the shopper picks it in the gift chooser.

3. Go to checkout and check each reward.

   Or under Try it at checkout, click Open store, add items that qualify, then check out.

Not showing?

• The AndOr Order goal block is not on the cart or product template.
• Threshold type is Quantity. The goal bar only counts the cart subtotal.
• The discount needs a code. The goal bar cannot know when a shopper has typed one.
• No gift slot: the AndOr Offer picker block is not on the cart template, or a gift offer is paused.
• In the cart drawer only: Also show in the cart drawer or the app embed is off.

See Widgets not showing and Free gift not added, or not free.

Turn the offer on or off

To stop the offer for a while, click Pause offers in the row’s … menu on the Promotions list, or Pause on the Upsell offers page. The discount keeps working at checkout. This pauses the suggestions and the gift offers, while the bar keeps working. Each offer also has its own row on the Upsell offers page. See Manage offers.

No offer yet? In the Promotions list, click Add offer in the row’s Upsell offer column.

Settings and limits

Each gift tier’s offer has the gift settings, including Open the gift chooser when the gift unlocks, even when the upsell offer is off. See Gift settings.

Limits:

• Up to 6 tiers, and up to 3 gift tiers, per promotion.
• A percentage off can be up to 100%. A gift tier can give up to 100 free items.
• With Threshold type set to Quantity, storefront widgets cannot show it: “its tiers count items, and the goal bar can only count the cart subtotal for now.”
• A tiered discount that needs a discount code cannot show on the goal bar: “the goal bar cannot know when a shopper has typed one.”
• Gift units don’t count toward any tier minimum.